Naaah...usually this is who saves the day for me.
My husband saw how annoyed I was at not being able to write or answer my e-mails and took me seriously. After numerous trips to various people he has got my laptop working and has had something done to our creaky family PC to speed it up.
The people who looked at it could not restore the data from my old hard drive, but I am holding onto it until I get the chance to get someone a bit more heavy-weight to look at it. In the meantime, I am properly back online!